Please read these Terms carefully before using SafeHustle.
These Terms of Use govern your access to and use of the SafeHustle Platform operated by Douglas Homes Smart Site Nig. Ltd. Please read these Terms carefully before creating an account or using the Platform.
Welcome to SafeHustle, a digital marketplace owned and operated by Douglas Homes Smart Site Nig. Ltd. SafeHustle connects clients with verified professionals, artisans, freelancers, businesses and other skilled workers through a secure digital platform.
The Platform facilitates identity verification, job listings, communications, secure payment processing, reputation management and dispute resolution.
By creating an account or using the Platform you acknowledge that you have read, understood and agreed to be legally bound by these Terms of Use and all incorporated policies.
SafeHustle operates solely as a technology marketplace.
Contracts for services exist solely between Clients and Workers.
These Terms become legally binding when you:
Users acting for a company confirm that they have authority to bind that organisation.
These Terms incorporate the following policies:
Where any inconsistency exists, these Terms prevail unless another policy expressly states otherwise.
For purposes of these Terms:
SafeHustle may amend these Terms to reflect changes in law, technology, security requirements or operational needs. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
Users agree that electronic agreements, notices, payment records, communications, timestamps, audit logs and Platform records may be relied upon as evidence where permitted under applicable law.
Questions regarding these Terms may be directed to SafeHustle Legal & Compliance.
Email: legal@safehustle.ng
Website: https://safehustle.ng
Address: Abuja, Federal Capital Territory, Nigeria
Users must:
Registration may require personal and business information including name, email address, telephone number, government-issued identification, verification documents and payment information where applicable.
Users agree to keep all information accurate and up to date.
Users are responsible for protecting their login credentials and must notify SafeHustle immediately if they suspect unauthorized access or fraudulent activity.
SafeHustle may require identity verification, business verification, professional certifications, proof of address, bank verification or other documents to reduce fraud and improve platform security.
Verification may be approved, rejected, suspended or revoked where necessary.
Every User agrees to:
SafeHustle may suspend, restrict or permanently terminate an account where it reasonably believes that a User has breached these Terms, engaged in fraudulent conduct, failed verification, endangered other Users or exposed the Platform to legal, regulatory or financial risk.
SafeHustle may classify an account as dormant where it remains inactive for an extended period determined by the Platform.
Nothing in these Terms obligates SafeHustle to provide or continue providing access to the Platform.
SafeHustle reserves the right to refuse registration, decline verification, reject transactions, remove content, suspend Users or discontinue services where reasonably necessary to protect the Platform, its Users or comply with applicable law.
SafeHustle is a technology marketplace connecting Clients and Workers.
The Platform provides technology that enables:
SafeHustle does not itself perform the services advertised by Workers.
Every contract for services exists solely between the Client and the Worker.
SafeHustle is not a contracting party and assumes no responsibility for the performance of either party except as expressly stated in these Terms.
Registration on SafeHustle does not create an employment relationship, agency, partnership, joint venture or contract of service between SafeHustle and any User.
Workers remain independent professionals responsible for:
No User is authorized to act as an agent or representative of SafeHustle.
Users shall not represent that SafeHustle guarantees any transaction or bind SafeHustle to any obligation unless expressly authorized in writing.
Verification enhances trust but does not constitute:
Users remain responsible for exercising independent judgment before engaging another User.
Clients must ensure every Job posted on SafeHustle:
SafeHustle reserves the right to reject, edit, suspend or remove any Job posting that violates these Terms or applicable law.
Every Worker agrees to:
Every Client agrees to:
Users shall not post, request or perform Jobs involving:
SafeHustle may immediately suspend any transaction involving prohibited activities and may notify competent authorities where required by law.
SafeHustle strongly encourages Users to complete transactions through the Platform.
Transactions conducted outside SafeHustle may not benefit from:
Repeated attempts to bypass Platform payment systems may result in account restriction or termination.
Communication tools are provided solely for legitimate business purposes. Users shall communicate respectfully and professionally.
Users must not use Platform communications to:
Platform communications may be retained for fraud prevention, customer support, dispute resolution and regulatory compliance.
SafeHustle may take any reasonable action necessary to:
This may include removing Jobs, restricting features, requesting additional verification, suspending accounts or freezing payments where permitted by law.
SafeHustle facilitates payments through licensed third-party Payment Processors.
SafeHustle is not a bank or financial institution and does not hold customer funds in its own name.
All payments processed through the Platform are subject to these Terms, applicable payment processor terms and all relevant laws.
By initiating or receiving a payment through SafeHustle, Users authorize SafeHustle and its approved Payment Processors to process such payments in accordance with these Terms.
SafeHustle provides an escrow-enabled payment system designed to promote trust between Clients and Workers. Funds paid into escrow remain subject to the conditions of these Terms and the applicable Escrow Policy.
Escrow services are intended to reduce fraud and facilitate secure transactions but do not constitute a guarantee that every dispute or loss can be prevented.
Clients shall deposit the agreed contract amount into escrow before work commences where escrow is required for the transaction.
SafeHustle may decline, delay or reverse transactions that fail security, verification or compliance checks.
Escrow funds may be released upon any of the following:
Refund requests shall be handled in accordance with the SafeHustle Refund & Cancellation Policy.
Refund approval depends on the facts of each transaction and shall not be automatic merely because a request has been submitted.
SafeHustle may charge service fees, transaction fees, verification fees, subscription fees or other charges for use of certain Platform features.
Applicable fees shall be disclosed before completion of the relevant transaction whenever reasonably practicable.
Each User is solely responsible for determining, reporting and paying any taxes arising from their use of the Platform.
SafeHustle does not provide tax advice and Users should consult qualified professionals where necessary.
Payments may be processed by licensed third-party payment service providers.
Users agree that such providers may conduct fraud checks, identity verification and transaction monitoring in accordance with applicable law.
SafeHustle shall not be responsible for transaction failures caused by:
Improper chargebacks or payment reversals intended to avoid legitimate payment obligations may result in suspension, debt recovery proceedings and permanent termination of the offending account.
Transactions shall be processed in currencies supported by SafeHustle and its approved Payment Processors.
Exchange rates and conversion fees, where applicable, shall be determined by the relevant financial institution or payment provider.
SafeHustle reserves the right to monitor transactions for compliance with anti-money laundering, counter-terrorism financing, sanctions and other applicable financial regulations.
SafeHustle may delay, suspend or report transactions reasonably suspected of fraud, money laundering, terrorism financing or other unlawful conduct.
Where required by law, SafeHustle may cooperate with regulatory agencies and law enforcement authorities.
SafeHustle may retain payment records, invoices, receipts, audit logs and transaction histories for legal, accounting, regulatory, fraud prevention and business continuity purposes in accordance with applicable law.
44.1 SafeHustle is committed to resolving disputes fairly, impartially and within a reasonable time.
44.2 The dispute resolution process is intended to provide an efficient mechanism for resolving disputes arising from transactions conducted through the Platform.
44.3 By using the Platform, each User agrees to participate in good faith in the dispute resolution procedures established under these Terms before pursuing any external legal remedy, except where urgent legal relief is reasonably required.
SafeHustle may review disputes including, but not limited to:
SafeHustle reserves the right to decline disputes that fall outside the scope of the Platform or where there is insufficient information to conduct a meaningful review.
46.1 A User wishing to dispute a transaction shall initiate the dispute through the Platform within the applicable review period.
46.2 Every dispute shall contain sufficient information to enable SafeHustle understand the nature of the complaint.
46.3 SafeHustle may require additional information before accepting a dispute for review.
46.4 Frivolous, malicious, repetitive or bad faith disputes may be rejected.
Upon acceptance of a dispute, SafeHustle may immediately:
Such interim measures shall not constitute a determination of fault.
48.1 SafeHustle may consider any evidence it reasonably considers relevant, including:
48.2 Users shall cooperate fully by providing all reasonably requested information.
48.3 SafeHustle may disregard evidence that appears manipulated, incomplete, unreliable or unlawfully obtained.
49.1 SafeHustle may investigate any dispute using information available on the Platform together with information voluntarily provided by Users or lawfully obtained from third parties.
49.2 During an investigation SafeHustle may:
49.3 Users shall respond promptly to requests for information.
Failure to cooperate may be taken into account when determining the dispute.
50.1 SafeHustle shall determine disputes on the basis of the information reasonably available at the time of the investigation.
50.2 SafeHustle is not required to establish liability beyond reasonable doubt or to apply formal judicial rules of evidence.
50.3 Decisions shall be made on the balance of probabilities, taking into consideration:
During an investigation SafeHustle may:
The implementation of interim measures shall not imply wrongdoing by any User.
Following completion of its review, SafeHustle may:
SafeHustle shall endeavour to notify affected Users of its decision together with a brief explanation where appropriate.
53.1 A User dissatisfied with a dispute decision may submit one appeal within the period specified in the Dispute Resolution Policy.
53.2 Appeals shall be limited to:
53.3 SafeHustle shall not be obliged to consider repetitive appeals raising substantially identical issues.
54.1 Decisions made under the Platform dispute resolution process shall be final for the purposes of Platform administration.
54.2 Nothing in this Article prevents a User from pursuing any legal rights available under applicable law.
54.3 Where a competent court or arbitral tribunal issues a binding order affecting a transaction, SafeHustle shall comply with such order to the extent required by law.
Users shall not:
Where SafeHustle reasonably determines that a dispute has been initiated fraudulently or in bad faith, it may dismiss the dispute and take appropriate enforcement action.
SafeHustle may take enforcement action where a User:
Enforcement measures may include warnings, suspension, payment restrictions, removal of content, permanent Account termination, recovery of losses, referral to law enforcement agencies or any other lawful action considered reasonably necessary.
57.1 SafeHustle may retain and preserve communications, transaction records, uploaded documents, metadata, payment history, audit logs and other electronic records for dispute resolution, fraud prevention, legal proceedings, regulatory compliance and the protection of legitimate interests.
57.2 Users acknowledge that electronic records generated or maintained by the Platform may be relied upon as evidence in dispute resolution proceedings, judicial proceedings, arbitration, regulatory investigations or law enforcement processes, subject to applicable law.
57.3 SafeHustle shall preserve such records for such period as it reasonably considers necessary, having regard to applicable legal, regulatory and operational requirements.
58.1 Every User shall use the Platform honestly, responsibly and in good faith.
58.2 Users shall conduct themselves in a manner that promotes trust, professionalism, respect and the integrity of the Platform.
58.3 Users shall refrain from any conduct that may expose SafeHustle, other Users or third parties to legal, financial, operational or reputational risk.
58.4 Users shall comply at all times with these Terms, the Community Guidelines, the Acceptable Use Policy and all applicable laws.
Users shall:
Users shall not engage in any activity intended to interfere with or manipulate the proper operation of the Platform.
Without limitation, Users shall not:
Users shall not directly or indirectly:
62.1 Users shall not use artificial intelligence ("AI"), automated systems, bots, scripts or any other technology in a manner that compromises the integrity, security, fairness or intended operation of the Platform.
62.2 Without limiting the generality of the foregoing, Users shall not use any technology to:
62.3 The legitimate use of artificial intelligence or other technology as a productivity tool shall not, of itself, constitute a breach of these Terms, provided such use:
62.4 Where SafeHustle reasonably suspects that artificial intelligence, automation or other technology has been used to facilitate fraud, deception, identity manipulation or any other prohibited activity, SafeHustle may investigate the matter and take any enforcement action authorised under these Terms, including suspension of Accounts, rejection of verification requests, preservation of evidence, freezing of affected transactions and reporting the matter to competent authorities where appropriate.
63.1 Users shall not intentionally use the Platform to avoid Platform protections by soliciting transactions outside SafeHustle for the purpose of avoiding Platform procedures or fees.
63.2 Nothing in this Article prevents Users from maintaining legitimate independent business relationships that exist outside the Platform, provided such relationships are not used to circumvent the Platform after introductions made through SafeHustle.
63.3 SafeHustle reserves the right to investigate suspected circumvention.
64.1 Ratings and reviews should reflect genuine transaction experiences.
64.2 Users shall not:
64.3 SafeHustle may remove reviews that:
64.4 SafeHustle shall not be obliged to publish every review submitted by Users.
65.1 Users remain responsible for all content uploaded, transmitted or published through the Platform.
65.2 Users warrant that they possess all necessary rights to any content they upload.
65.3 Users shall not upload content that:
65.4 SafeHustle may remove any content that it reasonably considers inconsistent with these Terms or applicable law.
Users shall:
SafeHustle may issue safety guidance from time to time, and Users are encouraged to comply with such guidance.
Users undertake to comply with all applicable legal and regulatory requirements relevant to their activities on the Platform.
Where required by law, SafeHustle may:
Where SafeHustle reasonably believes that immediate intervention is necessary to protect Users, the Platform or the public, it may without prior notice:
Emergency action shall not constitute a final determination of liability.
SafeHustle may cooperate with courts, law enforcement agencies, regulators and other competent authorities by preserving, disclosing or producing information where:
Nothing in these Terms shall prevent SafeHustle from complying with any lawful legal or regulatory obligation.
Without prejudice to any other rights available under these Terms or applicable law, SafeHustle may take one or more of the following actions where a User breaches these Terms:
The exercise of any enforcement measure under this Article shall not preclude SafeHustle from exercising any other contractual or legal right available.
71.1 SafeHustle recognises that the privacy and protection of Personal Data are fundamental to maintaining the trust and confidence of its Users.
71.2 SafeHustle is committed to collecting, using, storing, disclosing, retaining and otherwise processing Personal Data in accordance with the Nigeria Data Protection Act, 2023, applicable subsidiary legislation, regulatory directives and its Privacy Policy, as amended from time to time.
71.3 This Part establishes the contractual framework governing SafeHustle's processing of Personal Data. More detailed information regarding specific processing activities, Users' rights and SafeHustle's privacy practices is contained in the Privacy Policy, which forms an integral part of these Terms.
71.4 By creating an Account or using the Platform, each User acknowledges and agrees that SafeHustle may process Personal Data in accordance with these Terms, the Privacy Policy and applicable law.
72.1 SafeHustle shall process Personal Data only where permitted under applicable law.
72.2 Depending on the nature of the processing activity, SafeHustle may process Personal Data on one or more of the following lawful bases:
72.3 Nothing in these Terms shall be construed as requiring SafeHustle to rely solely upon consent where another lawful basis for processing exists under applicable law.
73.1 SafeHustle may collect information:
73.2 Information collected may include:
73.3 SafeHustle shall endeavour to collect only such information as is reasonably necessary for legitimate business, operational and legal purposes.
74.1 As part of its identity verification process, SafeHustle may collect and process photographs, selfie images, facial images, identity documents and other verification information supplied by Users.
74.2 Such information shall be used solely for legitimate purposes including:
74.3 SafeHustle shall not use biometric or facial verification information for unrelated commercial purposes without an appropriate lawful basis under applicable law.
74.4 Where biometric verification services are provided by an approved third-party verification partner, such processing shall be subject to appropriate contractual safeguards and applicable data protection laws.
SafeHustle may process Personal Data for purposes including:
76.1 Where consent is required by applicable law, the User expressly consents to the processing of Personal Data for the purposes described in these Terms and the Privacy Policy.
76.2 Users consent to receiving communications relating to:
76.3 Marketing communications shall only be sent in accordance with applicable law and Users shall be provided with appropriate mechanisms for managing their communication preferences.
77.1 SafeHustle may request access to certain device features including:
77.2 Users may decline or withdraw certain permissions through their device settings, provided that doing so may limit the availability or functionality of certain Platform features.
78.1 SafeHustle may process location information for purposes including:
78.2 Continuous location tracking shall not occur except where expressly enabled by the User or reasonably necessary for the provision of a requested service.
79.1 Users undertake to ensure that all Personal Data provided to SafeHustle remains accurate, complete and up to date.
79.2 Users shall promptly update any information that becomes inaccurate, incomplete or outdated.
79.3 SafeHustle shall not be responsible for any consequence arising from inaccurate or outdated information supplied by a User.
80.1 Communications conducted through the Platform may be retained for legitimate operational purposes including:
80.2 Users acknowledge that electronic communications, system logs, metadata, timestamps, audit trails and other digital records generated by the Platform may constitute evidence for administrative, legal or regulatory purposes, subject to applicable law.
80.3 SafeHustle shall access User communications only where reasonably necessary for the purposes identified in these Terms or where required by law.
81.1 SafeHustle shall implement reasonable administrative, organisational and technical safeguards designed to protect Personal Data and other confidential information against unauthorised access, disclosure, alteration, destruction or misuse.
81.2 While SafeHustle employs reasonable security measures, no electronic system can be guaranteed to be completely secure.
81.3 Users remain responsible for maintaining appropriate security over their devices, passwords, authentication credentials and Account access.
81.4 Users shall immediately notify SafeHustle upon becoming aware of any suspected unauthorised access, security compromise or misuse of their Account or Personal Data.
82.1 SafeHustle may retain Personal Data and electronic records for so long as reasonably necessary to:
82.2 Following expiration of the applicable retention period, SafeHustle may securely delete, anonymise or archive information in accordance with applicable law and its internal retention policies.
83.1 SafeHustle may disclose information where:
83.2 SafeHustle shall not sell Users' Personal Data to third parties except where expressly authorised by the User or otherwise permitted by applicable law.
84.1 SafeHustle may engage third-party service providers to perform services including payment processing, cloud hosting, identity verification, analytics, communications, cybersecurity and customer support.
84.2 Such providers shall process Personal Data only to the extent reasonably necessary to perform the services for which they have been engaged and subject to appropriate contractual obligations.
84.3 SafeHustle shall exercise reasonable care in selecting service providers but shall not be responsible for matters beyond its reasonable control.
Subject to applicable law, Users may exercise rights relating to their Personal Data, including the right to:
The procedures governing the exercise of these rights are set out in the Privacy Policy.
Where Personal Data is transferred outside the Federal Republic of Nigeria, SafeHustle shall implement appropriate safeguards consistent with applicable data protection legislation and regulatory requirements.
SafeHustle may use cookies, web beacons, local storage and similar technologies to improve functionality, security, analytics, authentication and user experience.
Additional information regarding the use of cookies is contained in the Cookie Policy where applicable.
Where SafeHustle becomes aware of a Personal Data Breach, it shall respond in accordance with applicable law, including implementing appropriate containment measures, conducting investigations and issuing notifications where legally required.
The Platform is not intended for persons who lack legal capacity to enter binding contracts under applicable law.
SafeHustle does not knowingly collect Personal Data from children in violation of applicable law and reserves the right to remove any Account established contrary to these Terms.
The obligations relating to confidentiality, privacy, information security, data protection, record retention and lawful disclosure shall survive suspension or termination of a User's Account for so long as reasonably necessary to comply with applicable law, protect legitimate interests or conclude outstanding legal or regulatory obligations.
91.1 The Platform, including its software, source code, object code, databases, architecture, design, layout, graphics, logos, trademarks, trade names, business processes, workflows, algorithms, documentation, audiovisual materials and all associated intellectual property rights are and shall remain the exclusive property of SafeHustle and/or its licensors.
91.2 Nothing contained in these Terms transfers any ownership interest in the Platform or its Intellectual Property Rights to any User.
91.3 Users acquire only the limited rights expressly granted under these Terms.
92.1 The name "SafeHustle", its logo, slogans, trade dress, domain names and all associated branding elements are proprietary assets of SafeHustle.
92.2 Users shall not reproduce, copy, modify, register, imitate or otherwise use any SafeHustle trademark, logo or branding without SafeHustle's prior written consent.
92.3 Nothing in these Terms grants any User a licence to use SafeHustle's branding except as expressly authorised.
93.1 Subject to compliance with these Terms, SafeHustle grants each User a limited, non-exclusive, non-transferable, revocable and non-sublicensable licence to access and use the Platform solely for its intended purposes.
93.2 This licence automatically terminates upon suspension or termination of the User's Account.
93.3 Users shall not use the Platform for any purpose inconsistent with these Terms.
Except as expressly permitted by applicable law or by SafeHustle in writing, Users shall not:
95.1 Users retain ownership of the intellectual property rights in content that they lawfully create and upload to the Platform.
95.2 User Content includes, without limitation:
95.3 Users remain solely responsible for ensuring that they possess all necessary rights, licences and permissions to upload such content.
95.4 Users shall not upload content that infringes the intellectual property rights, privacy rights or other lawful interests of any third party.
96.1 By uploading or submitting User Content to the Platform, the User grants SafeHustle a worldwide, non-exclusive, royalty-free, transferable (to the extent reasonably necessary for Platform operations), sublicensable licence to:
96.2 The licence granted under this Article shall continue for so long as reasonably necessary to operate the Platform, comply with legal obligations, resolve disputes, enforce these Terms or protect legitimate business interests.
96.3 Nothing in this Article transfers ownership of User Content to SafeHustle.
97.1 Each User represents and warrants that any User Content uploaded, transmitted or otherwise made available through the Platform:
97.2 The User shall indemnify SafeHustle against any claim, loss, liability or expense arising from any breach of the warranties contained in this Article, subject to applicable law.
98.1 SafeHustle respects the intellectual property rights of others.
98.2 Any person who believes that material available on the Platform infringes their intellectual property rights may notify SafeHustle by providing sufficient information to enable the alleged infringement to be investigated.
98.3 SafeHustle may remove, disable access to or restrict allegedly infringing material while investigations are ongoing.
98.4 Users who repeatedly infringe intellectual property rights may have their Accounts suspended or permanently terminated.
99.1 Certain components of the Platform may incorporate software distributed under open-source licences.
99.2 The use of such software shall remain subject to the applicable open-source licence terms.
99.3 Nothing in these Terms limits any rights or obligations arising under applicable open-source licences.
100.1 Where SafeHustle provides APIs or other developer tools, their use shall be governed by any applicable API documentation, developer terms or separate agreements.
100.2 Users shall not misuse or interfere with any API or attempt to circumvent applicable usage limits or security controls.
101.1 Users shall not extract, scrape, harvest, index or systematically collect data from the Platform using automated or manual means without SafeHustle's prior written consent.
101.2 This restriction applies irrespective of whether such information is publicly accessible through the Platform.
101.3 SafeHustle reserves the right to employ technical and legal measures to prevent unauthorised data extraction.
102.1 During use of the Platform, Users may obtain access to confidential or proprietary information belonging to SafeHustle or other Users.
102.2 Users shall not disclose, reproduce or misuse confidential information except as authorised by the owner of such information or as required by law.
102.3 This obligation shall survive termination of these Terms.
Except for the limited licence expressly granted under these Terms, SafeHustle reserves all rights, title and interests in and to the Platform and its Intellectual Property Rights.
No implied licence shall arise by virtue of these Terms or a User's access to the Platform.
104.1 SafeHustle provides a technology platform that facilitates lawful interactions and transactions between independent Users.
104.2 Except as expressly stated in these Terms, SafeHustle does not manufacture, supply, perform, supervise or control the services offered by Workers or requested by Clients.
104.3 SafeHustle neither guarantees nor warrants:
104.4 Users acknowledge that participation in marketplace transactions inherently involves commercial risk.
105.1 Nothing contained in these Terms shall be construed as creating:
between SafeHustle and any User or between SafeHustle and any transaction facilitated through the Platform.
105.2 Workers remain independent service providers responsible for their own professional conduct, statutory obligations and tax liabilities.
106.1 Information made available through the Platform is provided for general informational purposes only.
106.2 SafeHustle does not provide legal, financial, tax, engineering, medical or other regulated professional advice unless expressly stated.
106.3 Users remain solely responsible for obtaining independent professional advice where appropriate.
107.1 Users remain solely responsible for:
108.1 The Platform may integrate with or provide access to third-party payment processors, communication providers, verification providers, cloud infrastructure providers and other third-party services.
108.2 SafeHustle does not control such third-party services and shall not be responsible for their availability, security, accuracy or performance.
108.3 Use of third-party services shall remain subject to the applicable third-party terms and policies.
109.1 To the fullest extent permitted by applicable law, SafeHustle shall not be liable for any indirect, incidental, consequential, exemplary, punitive or special damages arising from or relating to the use of the Platform.
109.2 SafeHustle shall not be liable for loss of profits, loss of revenue, loss of goodwill, loss of opportunity, business interruption, loss of data or any similar economic loss except where liability cannot lawfully be excluded.
109.3 Nothing in these Terms excludes liability which cannot lawfully be excluded under applicable law.
110.1 Where liability cannot be excluded, SafeHustle's aggregate liability shall be limited to the maximum extent permitted under applicable law.
110.2 Any limitation contained in these Terms shall apply irrespective of the legal basis of the claim, whether arising in contract, tort (including negligence), statute or otherwise.
111.1 SafeHustle shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control.
111.2 Such events include, without limitation:
111.3 SafeHustle shall take reasonable steps to mitigate the effects of any Force Majeure event.
112.1 Each User agrees to indemnify, defend and hold harmless SafeHustle, its directors, officers, employees, affiliates, consultants, successors and assigns from and against all claims, proceedings, liabilities, damages, losses, penalties, fines, costs and expenses (including reasonable legal fees) arising from or relating to:
112.2 SafeHustle reserves the right to assume conduct of the defence of any matter for which indemnification is sought, without prejudice to the User's indemnity obligations.
113.1 To the fullest extent permitted by law, Users release SafeHustle from claims arising solely from disputes between Clients and Workers relating to the performance of services, except where such claims arise directly from SafeHustle's own proven breach of these Terms or applicable law.
113.2 This Article shall not prejudice any statutory rights that cannot lawfully be excluded.
114.1 Users shall take reasonable steps to mitigate any loss, damage or expense arising from any dispute or incident connected with the Platform.
114.2 SafeHustle shall not be liable for losses that could reasonably have been avoided through the exercise of ordinary care by the affected User.
Nothing in these Terms shall operate to exclude, restrict or waive any statutory right or remedy that cannot lawfully be excluded or limited under applicable law.
The provisions relating to indemnities, limitation of liability, releases, confidentiality, intellectual property, payment obligations, dispute resolution and any other provisions intended by their nature to survive shall remain in full force and effect notwithstanding the suspension or termination of a User's Account or these Terms.
117.1 Any notice or communication required or permitted under these Terms may be given by:
117.2 Notices sent electronically shall be deemed received when successfully transmitted unless the sender receives notification of delivery failure.
117.3 Users are responsible for ensuring that their contact information remains accurate and up to date.
118.1 SafeHustle may amend these Terms where reasonably necessary to:
118.2 Material amendments shall be communicated through reasonable notice, including email, in-app notifications or publication on the Platform.
118.3 Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.
119.1 Users shall not assign, transfer or otherwise dispose of any rights or obligations arising under these Terms without the prior written consent of SafeHustle.
119.2 SafeHustle may assign or transfer its rights and obligations under these Terms:
120.1 Failure by SafeHustle to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.
120.2 Any waiver shall be effective only if made expressly in writing by an authorised representative of SafeHustle.
121.1 If any provision of these Terms is held to be invalid, illegal or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be deemed severed to the minimum extent necessary.
121.2 The remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, Escrow Policy, Refund Policy, Community Guidelines and any other policies expressly incorporated by reference, constitute the entire agreement between SafeHustle and each User concerning the use of the Platform and supersede all prior discussions, understandings or agreements relating to the same subject matter.
Nothing contained in these Terms shall be construed as creating any partnership, agency, employment, fiduciary relationship or joint venture between SafeHustle and any User, except where expressly stated.
These Terms are prepared in the English language.
Where translated into another language for convenience, the English version shall prevail in the event of any inconsistency, subject to applicable law.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
126.1 Before commencing arbitration or court proceedings, the parties shall first seek to resolve any dispute arising from these Terms through the following process:
126.2 Where the dispute remains unresolved after the preceding steps, either party may refer the dispute to arbitration in accordance with the Arbitration and Mediation Act, 2023.
126.3 The arbitration shall:
126.4 Nothing in this Article prevents SafeHustle from seeking interim or conservatory relief from a court of competent jurisdiction where such relief is reasonably necessary to protect its rights, Users, assets, confidential information or intellectual property.
126.5 Nothing in this Article shall prevent a User from pursuing any statutory remedy that cannot lawfully be excluded or subjected exclusively to arbitration.
127.1 Users are encouraged to notify SafeHustle promptly upon becoming aware of any claim, complaint or circumstance likely to give rise to a dispute relating to the Platform.
127.2 Prompt notification assists SafeHustle in preserving evidence, conducting investigations and facilitating efficient dispute resolution.
127.3 Delay in notifying SafeHustle shall not, of itself, extinguish any statutory right or remedy available to a User, but may be taken into account where such delay materially prejudices SafeHustle's ability to investigate or resolve the matter.
Users shall comply with all applicable laws, regulations, judicial orders and lawful directives relevant to their use of the Platform.
Nothing in these Terms shall require SafeHustle or any User to engage in conduct that would be unlawful.
Without prejudice to any other provision of these Terms, the following provisions shall survive suspension or termination of a User's Account:
Questions, legal notices or requests relating to these Terms may be directed to:
SafeHustle Legal & Compliance
Email: safehustleglobal@gmail.com
Website: safehustle.ng
Registered Address: Kuduru Extension Bwari FCT Abuja
Customer Support:douglashomessmartsite@gmail.com
BY CREATING AN ACCOUNT, ACCESSING OR USING THE PLATFORM, EACH USER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD AND AGREED TO BE LEGALLY BOUND BY THESE TERMS OF USE, THE POLICIES INCORPORATED HEREIN AND ANY LAWFUL AMENDMENTS MADE FROM TIME TO TIME.
WHERE A USER DOES NOT AGREE TO THESE TERMS, SUCH USER MUST IMMEDIATELY CEASE USING THE PLATFORM.